How Norwich's councils license dog boarders
Every one of Norwich's 13 listed dog boarders, day cares and kennels needs a council licence in England — boarding, home boarding and day care are all licensed activities, not an optional extra. England's rules also give every licensed premises a 1-to-5 star rating on inspection in principle. Norwich is unusual among the towns this site covers: none of its three licensing councils publishes an online register that lets that rating, or even the licence itself, be checked.
Norwich City Council
Norwich City Council is the licensing authority for 5 of the 13 businesses listed here, covering the city centre and surrounding suburbs. Its own website sets out how to apply for and renew a licence, and states that a star rating is shown on the licence and listed on the council's website, but no register, search tool or downloadable list exists anywhere on the site to check that claim against.
Broadland District Council and South Norfolk Council
Broadland District Council is the authority for 1 business here and South Norfolk Council for 6; a further business, DOGJOGS, falls under the two councils' shared service and is recorded under both. The shared licensing service's own page states plainly that a copy of the public register is available only by emailing the council directly — there is no web page or search tool to check it yourself, only a search tool for a different licence type (alcohol and gambling) that does not cover animal activities at all.
Summary
| Council | Businesses here | Public register? | Star rating shown |
|---|---|---|---|
| Norwich City Council | 5 | None found — no register, search tool or list published online | Not shown (any figure quoted is self-reported) |
| South Norfolk Council | 6 | None online — available only by emailing the council | Not shown (any figure quoted is self-reported) |
| Broadland District Council | 1 | None online — same shared service as South Norfolk | Not shown (any figure quoted is self-reported) |
| Broadland and South Norfolk (shared licence) | 1 | None online | Not shown (any figure quoted is self-reported) |
Where a business states its own licence number or star rating — a few do, on their own website or a directory listing — that is what the business itself says, not something this directory has checked against a council record. Treat it as a starting point for a question, not a confirmed fact, and see our vaccinations and licences guide for how to ask.
Checking a licence yourself
If you want to confirm a licence independently, the relevant council's environmental health or licensing team is currently the only route for any Norwich-listed business — there is no web page or downloadable list to check instead. Have the trading name and area ready when you call or email, since none of the three councils offers a searchable name index online.